With only a few seconds to really impress, you want to make sure the employer knows who you are. As such, you should consider using this template as a guide. Achieved positive outcomes from guest queries in a timely and efficient manner. Related Concierge Resumes Hilton Front Desk Resume Sample. Communicated well with other staff members to effectively run the shift and ensure service as a top priority. The position summary includes serving as a liaison for guests at the hotel and non-hotel services. Apply for a Spectrum Retirement Communities Front Desk Concierge - Part Time job in Powel, OH. The necessary prerequisites for the job include the following – the ability to speak clearly, bilingual speaking skills, knowledge of operating reservation software; sales experience, and knowledge of adhering to safety and cleanliness protocols. Worked as a part of the curbside team to greet and check in VIPs and executive guests. Provided directions and information about the Disneyland Resort from memory in person and using PBX phone system. CSI seeks a Concierge for our client’s Apartment Community. A successful resume sample for Concierge highlights good communication and interpersonal skills, organization, attention to details, customer service orientation and the ability to lift weights. Seeking to contribute to and grow with a dynamic, progressive and innovative organization. Everything that goes into creating a perfect resume can take hours, days, even weeks. Or maybe you're having a hard time deciding what job experiences to include. Apply to Front Desk Agent, Receptionist, Front Desk Manager and more! Knows how to provide concise and accurate directions. No pressure or anything, but that leaves you with about 6 seconds to make an impression. Text Format. Resume Length. Administrative Functional Resume Sample. Honed and perfected organizational skills and attention to detail everyday. Like this concierge resume sample shows, a good resume in this industry is professional but also lively. Handled high level of guest interaction, including large groups, convention guests and VIPs. This way, you can position yourself in the best way to get hired. Skilled at learning new concepts quickly working well under pressure; communicating ideas clearly and effectively; and excellent organizational skills. A concierge’s role goes far beyond just greeting hotel guests. Objective : Highly energetic, outgoing and detail-oriented. Ensured an efficient reception experience for guests, including check in/out, and complete audit procedures, as required. A summary outlines the most impressive parts of your resume for easy recall by your potential employer, while also serving to fill in personal qualities that may not appear elsewhere on the page. Especially considering you have such a short time to impress anyways. Assisted the Community Manager in the day-to-day operations of the Condo Association. Provided advice for many hospitality amenities such as entertainment, restaurants, taxi services, etc. Headline : A dedicated professional with 5+ years combined experience as a customer service professional / medical record management. Answered the phones for the Williams Group and Practice Director. Daily Goal Objective – Ensuring all packages are logged in & ready for pick up through building link / all Maintain and update daily log for recording … Excellent communication skills with a focus on customer service and experience. Demonstrated a high level of customer service at all times. Front Desk/Junior Counselor Provide administrative support to CEO and Chairperson requiring detailed typing, record keeping, phone reception, public inquiries, and data entry. It is short, and as a jobseeker, your cover letter should be no more than half a page. Some employers won't consider you if you have an out-of-state address. View this and more full-time & part-time jobs in … The related duties pertaining to the post are listed on the Front Desk Concierge Resume as follows – assisting the guests with inquiries such as in-hotel or off-premises attractions, providing concise and accurate directions; making reservations, obtaining tickets for flights or for special events; obtaining necessary itinerary tickets as needed by the clients; and overseeing all concierge services and operations. Provided a professional and courteous environment for all residents. Now, take a deep breath. Objective : Experienced forward thinking business professional with an exceptional knowledge of Federal HR processes. Resume Details. Responsible for Building a trusting relationship with all residents in a very professional and friendly manner. Address: If you're applying to a local area, it's a good idea to put your complete address here. Please avoid restating the information on your resume, and open and close the letter with strong statements. Skills : Microsoft Office, Club Management Software. Related Concierge Cover Letters Bellman Cover Letter Sample. Therefore, setting up reservation / agendas of day prior to schedule events. Salary can vary based on factors such as location, company, and industry. By breaking it down, you can keep a checklist and check things off the list as you go. Objective : To obtain a job in a fast paced environment with the ability to grow in the field. Skills : Microsoft Word, Microsoft Excel, Ms Powerpoint, Ms Publisher. Resume samples for Residential Concierge highlight skills such as property management, networking, problem solving, … Extensive cash handling experience. Determined, forecasted and set quotes for internet and connectivity services for clients in the hotel. Maintained a friendly and professional attitude at all times. Answered phones and operate a switchboard; route calls to specific people and answer inquiries about company. Summary : Seeking to apply experience and education towards a position where skills and past successes will enable to meet new challenges. This skill was followed up by front desk operations. Managed front desk and provided assistance to guests as needed. Even When You Don't Have Any, How To Answer "What Are Your Salary Requirements", 3 Tips For Adding Strong Verbs To Your Resume, 3 Tips For Deciding If Resume Buzzwords Are Worth It, Read More Tips For Listing Skills On Your Resume. Achievements and awards relevant to the position speak louder than a high GPA, especially if you can quantify your achievement with a number. Answered switchboard Booking reservations. With that being said, the first thing we'll tackle is your contact information. I’m sending my candidacy to be considered for this position. While you only want to include skills you actually have, you might be able to tailor your resume to each job you're applying to by looking at what skills they're looking for and including those on your resume. You really want the focus to be on your experience at this point. If it's been longer than 5 years since you graduated, then it's okay to move your education section down below your professional experience. If they’re looking for someone with Customer Service, be sure to list it as a skill. If you can, include numbers to show how great you were in that position. Only list hard skills; soft skills are hard to, Highlight your most impressive skills or achievements. Recommended top dining and entertainment options for guests in the Old Mill District area. Assisted guests on daily activities and functions. Julie Zhang, B.A. Sometimes it's easier to take small, baby steps instead of tackling an entire task. The key to this section is keeping it short and sweet while summarizing the resume. It you are applying for a concierge or front desk manager position, which are more advanced, then you likely have more experience to showcase. Facilitated VIP treatment for frequent guests with information supplied to department management. However, the Concierge Resume mentions the following core tasks and duties – welcoming guests on arrival, confirming reservations, providing the needed assistance and information to guests; understanding the client’s needs and offering them personalized services as requested; suggesting activities and other facilities provided by the hotel, arranging events and other travel arrangements for … Skills : CPR Certified, First Aid Certified. Work experience is however mandatory. Organized the collection of mail correspondence as well as photocopying information for staff meetings. Greeted and registered guests and issued room keys. Generally, it's in a larger font than the rest of the resume. Concierge Front Desk - PRN As Needed Spectrum Retirement Communities, LLC. Offers the ability to multi-task; detailed oriented; with strong computer proficiency, and cooperative spirit. Helped the communication barrier between my American and Hispanic co-workers by speaking conversational-level Spanish when needed. This is a document designed to market you to a potential employer, so choose the strongest content. Provided the friendly familiar greeting by explaining and promoting services. Developed rapport with customers and generated repeat business through friendly. Include the date you graduated, or range of years you attended school, as well as any honors you received and your GPA if it was over 3.4. Assigns duties and instructs all Front Desk, Concierge, Lobby, and PBX personnel in the details of their daily assignments Provides transition and oversight to all Guest Experience Managers. They must uphold company culture at all times while making guests feel welcomed and valued. Managed group food and beverage through banquet event orders (BEOs) and rooming accommodations through rooming lists. The job description is basically an extension of front desk agent duties. If you have the space to include it, you should. This is where you might want to refer to the job description of the position you're applying for. This is a real resume for a front desk security concierge in Los Angeles, California with experience working for such companies as Star Alliance Security, Swissport Usa, Alpha Omega Group Security. Strong interest in guest relations contributes to the foremost reason for passion and success. Detailed communication to all departments concerning client's requirements and preferences. However, if you're applying out-of-state, you may want to leave out your home address. Specialized in guest service, providing guests with information and advice about locations and services inside/ outside the hotel. If you have multiple advanced degrees, such as Master's or Doctoral degrees, rank them with the highest degrees first. Took messages and sent to appropriate personnel. Processed guest payments for room charges, food and beverage charges and phone charges. Provided customer service to the residence and the community. When you're applying for a job you want to keep in mind that any experience you list should be relevant to the position you're applying to. Managed all aspects of communication for the Williams Group. 2005. Concierges act as the first point of contact between guests and an organization. Ensured that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments. Headline : Seasoned hospitality professional looking to expand leadership and mentoring opportunities within the operational aspect of the hospitality industry. Not every front desk concierge resume includes a professional summary, but that's generally because this section is overlooked by resume writers. We're going to figure out exactly what you need on your resume as a front desk concierge. Especially considering you have such a short time to impress anyways. ... Crafting a Concierge Security Guard resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition. Directed all correspondence via phone email,fax and social media forums to the software support specialists and technicians. This will give you a sense of accomplishment. Assisted in cleaning and organizing rooms in a quick and effective manner. Managed all keys to each unit and made sure they were in the appropriate lock box as well as managed all vendors/contractors. It’s actually very simple. Created advertisements to increase client participation in sponsored events. Assembled daily record sheets relevant to resident accounts. Processed group bookings, ensuring accuracy and constant communication with group coordinators to include reservations and billing requirements. Your Name: The first thing to focus on is making sure you get your name on the resume. With proven experience in processing and filing confidential documents, correspondence communication, administrative assistance. Checked the quantity and quality of received products.. Cleaned and maintained the beverage area, display cases, equipment, and order transaction area. Not every Front Desk Concierge resume includes a professional summary, but that's generally because this section is overlooked by resume writers. Encourages a team spirit amongst staff members with leadership and guidance. Concierge Cover Letter Example. Facilitates correspondence with guests. When you're writing your skills section, you should keep this in mind: It can get a little tricky when it comes deciding what to include in your experience section. Headline : To work in a dynamic goal oriented environment where can achieve both corporate and personal growth. Checked in patients-Collected payments-Scheduled appointments-Verified Medicaid/CHIP insurances-Front Office duties. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. Front Desk Concierge Resume Preview. Implemented high-impact sales and marketing initiatives, resulting in increased occupancy and profitability. Make sure that the jobs, experience, and accolades that you do include are relevant to the position you’re applying for. Also, be sure to nix any experience outside of the past 10 years. Objective : Motivated and accomplished Administrative Professional with over 7 years of administrative/client relations experience. Operated and coordinated incoming/outgoing communications, providing answers to guest questions and inquiries. Being a front desk concierge can be rewarding, but the first step in getting the job is to write a good resume to a potential employer. Provided excellent customer service Operated internal software for guest check-in and check-out. Processed credit card transactions during the checkout process. Skills : Medical Background, CPR Certified, First Aid Certified, Impress Software. Complied with hotel security, fire regulations and all health and safety legislation. Maintains inventory and stock of supplies, brochures, and collateral for concierge desks. Greeted and directed guests entering establishment. Education. While this section may not be the largest section on your resume, it is an important one. 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